Before using our services, please make sure to review the notes and precautions for use.
Precautions for reseravation
Those who have made a reservation will be considered to have agreed to the following.
About Health Conditions
- If you make a reservation without disclosing your medical history, we reserve the right to refuse participation and charge the prescribed cancellation fee. This includes cases such as those outside the eligible age range or individuals who have consumed alcohol on the day of the activity.
- Please confirm the health condition of all participants before making a reservation.
About the Blue Cave Course
- If the Blue Cave is affected by rough waves, the activity will be relocated to an alternative spot in the vicinity. (If you choose to cancel when there is a change in location, there will be a cancellation fee.)
Cancellation Policy
- Cancellation made 3 days prior to the activity will incur a 100% cancellation fee.
- If there is a cancellation of flights or maritime transportation, there will be no charge for the cancellation.
About Health Conditions
Please be aware that there are health conditions that may not be suitable for marine activities.
Health conditions that prevent participation
Those who fall under the following conditions in the past or present cannot participate even with a doctor's approval.
If you fall under any of the mentioned conditions, participation will be refused on the day (subject to cancellation fees, non-refundable)
In addition to the mentioned health conditions, individuals with a history of surgery, those currently undergoing medical treatment, or those taking medication should inquire before making a reservation.
- Hypertension
- Diabetes
- Pregnancy
- Asthma
- Epilepsy
- Spontaneous pneumothorax
- Arrhythmia
- Acute respiratory infection (pneumonia, bronchitis)
- There are any respiratory or circulatory system abnormalities (exercise restriction by examination) after COVID-19 illness
- Severe motion sickness
- Extreme obesity (BMI over 35, weight over 110kg)
- Psychiasis
- Challenged people(mentally, physically)
- Claustrophobia, acrophobia, fear of open space, agoraphobia
- Alcoholism
- Alcoholism, drug addict
- Otitis media
- Meniere's disease
- Chronic sinusitis (spores)
- Nasal obstruction (nasal polyps, nasal septal curvature)
- Intrinsic bronchial asthma
- Pulmonary emphysema
- Tuberculosis
- Tuberculosis left in the lungs Tuberculosis
- Inflammation of the bronchus by smoking
- Valvular disease
- Coronary artery disease
- Cardiomyopathy
- Neurological disease
- Spasm seizure, brain wave abnormality after head trauma
- Stroke (intracerebral hemorrhage, cerebral infarction, subarachnoid hemorrhage)
- Arthritis
- Myositis
- Rheumatoid arthritis
- Stomach, duodenal ulcer
- Pancreatitis
- Thyroid disease (oralgesia can not be adjusted)
- Glaucoma
- Conjunctivitis
- Paraplegia
- hepatitis
- Allergic reactions caused by pollen, food, etc. that limit daily life and exercise
- When riding on an airplane or crossing a car by car, you can not balance the pressure in your ears and sinuses and feel pain
- Ascend and descend on the chair 5 times in 5 seconds, measure the pulse and do not return within 45 seconds
- Others with a history or chronic conditions related to the heart, brain, lungs, circulatory system, respiratory organs, or ENT (ear, nose, throat)
Attention Regarding Participation in Marine Sports
There are several points to note when participating in marine sports.
Precautions Before and After Marine Activities
- Please get enough sleep the day before your participation.
- Please refrain from consuming alcohol after midnight on the eve of the event until the day of the activity. (Excessive alcohol consumption the night before increases the risk of fatal accidents and is very dangerous)
- Due to the risk of decompression sickness, it is not advisable to board a plane within 18 hours after diving. (This does not apply to snorkeling, as it does not involve the use of scuba tanks)
Points to Note during the marine sports activities
In the following situations, for safety reasons, the instructor may modify, temporarily suspend, or cancel the tour based on their judgment:
In the event of a sudden change in the participant's health condition, the tour will be immediately suspended, and all participants, including those from other groups, will return to land together.
- If participants do not follow the instructor’s instructions
- If participants engage in behavior or actions that cause inconvenience to other participants and instructors
- If sea conditions and weather are not suitable for marine sports
- If a participant health condition is not suitable for marine sports
Rental Equipment Precautions
In the event that rental equipment provided by our company is lost or damaged due to the participant's negligence, compensation fees will be charged.
- Mask, Snorkel, Fins:2,000JPY
- WetSuit, Marin-shoes:5,000JPY
- BCD, Regulator, Weight-belt:30,000JPY